Account Receivable Administrator

Reports to:

Finance Manager

Job Purpose

The Finance Executive will support the Accounts Receivable and Credit Control functions of CPL Aromas FZE. The role is responsible for maintaining accurate customer accounts, supporting timely collection of receivables, allocating incoming payments, and contributing to effective working capital management.
The position will work closely with Finance, Sales, Customer Service, and other internal stakeholders to resolve customer account matters, support month-end reporting, and maintain compliance with company policies and internal controls.

Tasks and Responsibilities

1) Financial Operations - Accounts Receivable and Credit Control

• Ensure customer invoices and credit notes are accurately recorded and issued in accordance with approved documentation and company procedures.
• Maintain accurate customer master data, payment terms, credit limits, and supporting documentation in the ERP system.
• Monitor customer balances and ageing; proactively follow up overdue accounts and agreed payment dates.
• Process and allocate incoming customer receipts accurately and on time.
• Liaise with customers, Sales, and Customer Service to resolve invoice disputes, deductions, and payment queries.
• Escalate material overdue balances, collection risks, and unresolved disputes to the Finance Manager.
• Support periodic review of customer credit limits, payment terms, and account status.

2) Reconciliations and Financial Reporting

• Perform customer account reconciliations and investigate discrepancies on a timely basis.
• Prepare debtor ageing reports, collection updates, receipt forecasts, and Accounts Receivable schedules.
• Support month-end close activities, including ledger review, reconciliations, and reporting schedules.
• Assist with bad-debt provision analysis and customer credit-risk reviews.
• Provide collection forecasts and analysis to support cash-flow and working-capital management.

3) Compliance, Controls, and Business Support

• Maintain complete and accurate documentation for customer transactions, approvals, reconciliations, and correspondence.
• Comply with company policies, delegated authorities, financial controls, and segregation-of-duties requirements.
• Provide schedules and supporting documentation for internal and external audit requirements.
• Support finance process improvements, ERP enhancements, automation initiatives, and ad hoc finance projects.
• Provide reasonable support to the wider finance team during month-end and peak operational periods.

Skills and Attributes Required

The ideal candidate will have:

• Bachelor's degree in Accounting, Finance, Commerce, or a related discipline.
• Minimum of 2 years of relevant experience in Accounts Receivable, Credit Control, or finance operations.
• Practical experience in customer reconciliations, receipt allocation, ageing analysis, and collection follow-up.
• Strong organisational skills and the ability to manage workload and deadlines professionally.
• Good written and verbal communication skills in English, with confidence in customer follow-up.
• Working knowledge of Microsoft Office, including Excel functions, PivotTables, and data analysis.
• Experience with an ERP system; Microsoft Dynamics 365 experience is an advantage.
• High attention to detail, accuracy, and the ability to identify numerical or account discrepancies.
• Experience in a manufacturing, trading, distribution, FMCG, or multinational environment is preferred.